I thought it was a great deal and the salesperson promised the same warranty. Lifts at head and foot to offer virtually unlimited ergonomic positions. The warranty does not cover any comfort related issues. Mattress: Torn handles, stitches pulled out of the handle where sewn to the mattress, or tears in the mattress fabric where the handles are attached, coils or wires that are loose or broken, coils or wires that protrude or rip through the fabric, body indentations as outlined in the Warranty Schedule. I recently had to go back to the story because of a defect that I noticed on the mattress while changing the linens. The manufacturer has asked that you read these terms before proceeding. If you have a claim before the end of the Limited Warranty period due to a defect covered under this warranty, Stearns & Foster will repair or replace, at our sole discretion, the defective product in a reasonable period of time within Canada, exclusive of transportation and inspection costs. View Your Warranty The support core is constructed with pocketed coils and encased in polyfoam. The Mattress Expert On 02/17/2020 / Body Impressions / Sagging , Damaged Mattress , Gotcha Covered Organic Jersey Cotton Waterproof Mattress Protector , Mattress Advice , Mattress Protectors , Stearns and Foster This means that if any manufacturer related issues happen to your product in the next decade, you’ll be able to return it for a replacement mattress. Keep in mind that the manufacturer only warrants the product against measurable manufacturing defects. Based on Sealy family of brand shipments, including Stearns & Foster* *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. The company has a network of dealers across the United States. If the product purchased is discontinued, Stearns & Foster has sole discretion to determine the retail price of a comparable model that will be used to determine the charge for repair or replacement. You can rest assured knowing that every Stearns & Foster® mattress is exceptionally crafted to help you curate the bedroom youâve always wanted. A list of the most popular browsers can be found below. If you cannot reach this store, or if you have moved, write directly to the Customer Services Department, 145 Milner Avenue, Scarborough, ON M1S 3R1 or contact our Customer Service line at 1-800-268-4414 or via email at email@example.com. Sandra W Burnaby, BC; Very well made mattress. Best sleep I have had in a really long time. Register your mattress online below. Do not destroy the law tag label as it must be retained for warranty coverage. Accessible Customer Service Standard Feedback Information, ©2021 Tempur Sealy International, Inc. USCG-Approved Life Jackets You can rely on our floatable life vests & â¦ For purposes of this Limited Warranty, the term âproductâ means any flat, non-adjustable foundation and any mattress manufactured by or for Sealy Mattress Manufacturing Company, LLC (âSealyâ). Stearns And Foster. Serving The US & Canadaâ¦ NO SALES TAX . My husband and I were both experiencing back pain with a plush, sagging mattress that we spent a ton of money for. This mattress is manufactured as required by federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. warranty warranty-terms. The company currently sells mattresses in four exclusive collections: Mattresses in the Estate Collection have a comfort layer is designed with a top layer of standard memory foam, followed by a bottom layer of gel memory foam. Stearns & Foster Canada Warranty Information Prior to 2019 Will never buy another mattress unless its Stearns & Foster. Keep your mattress sanitary by using a mattress pad. S&F, Stearns & Foster warranty exchange . ! Sealy, icomfort and Tempurpedic, will void your warranty if the mattress is stained!! The price can also vary, although in general the mattress price starts at $1500 for a budget queen. This warranty is valid only in Canada, and gives you specific legal rights that may differ or vary from province to province. The warranty for Stearns & Foster is the same as that for most other Tempur-Sealy mattresses – 10 years total, full non-prorated coverage. You can file a warranty claim through the Sealy website or the retailer you purchase the mattress from. After a few months it developed a valley in the middle. asked Aug 23 '13. Regardless of a known problem with the construction of the mattress. When ignited, some bedding material can burn rapidly and emit smoke and hazardous gases. When away always glad to get home to my own bed! Using a proper mattress protector to prevent accidental staining. Be aware that body indentations are a normal occurrence in new mattresses, and indicate the upholstery layers are conforming to your body's contours. Do not place your mattress near open flame or expose to fire. The mattress that I purchased was a Stearns & Foster Estate collection, named Oxford Street Luxury Plush. Just click on an icon to visit the download page. (See mattress warranties: what you should know.) Any product found to be in an unsanitary condition or subjected to misuse well beyond ordinary wear and tear, is not covered under this warranty. Stearns And Foster Overview. Finessed TO IMPRESS. Available sizes are split ca king, ca king, split queen, split king, and twin long. Ever. We highly recommend the use of a mattress pad to keep your mattress in a sanitary condition. Warranty: Tempur-Sealy offers a 10-year limited warranty for all Stearns & Foster mattresses. Crafted by our certified Master Craftsmen with the worldâs finest materials, plus designed with IntelliCoilâ¢ technology to deliver the perfect level of support, it sets the bar for any premium mattress. You explained to me that firm is the way to go and that you can always add "comfort" toppers if necessary. Sealy includes Sealy and Stearns & Foster branded shipments. Your purchase date is established from the date of your sales receipt. Warranty Schedule Prior to 2019 Ellen writes: Hi Pete, In 2011, I had emailed you for advice on a new mattress. You may access more information on proper sleep set care through our website. Fall into your best sleep yet with our new latex bed pillow from Stearns & Foster Canada. Some luxury mattresses are built with quality materials, and feature hand â¦ Tells you about quality right there! Read More Stearns and Foster has been around for a while -- and by a while, we are talking over 150 years. Experience the comfort of independent head and foot massage therapy and three preset rest positions. 1 Older models are 10 years non pro-rated. You can find contact details for Stearns & Foster above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully â¦ ! New models are 10 â¦ You suggested a couple mattresses that seemed to meet our needs and price point - not … Initial Stearns & Foster complaints should be directed to their team directly. Warranty Information Toll Free 1-800-268-4414. As far as price and warranty go, the thing with Stearns & Foster is that you're dealing with your own mattress retailer. Burn if exposed to open flame or fire from province to province be a Stearns and has! Rights that may differ or vary from province to province download page noticed. To “ air ” upon removal from its plastic packaging as soon as possible Foster complaints should be to... 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